Privacy Policy

Last Updated: 14 May 2026

Pet Swad Partner is a restaurant partner application operated by Pet Swad. This app helps restaurant owners and staff manage orders, restaurant profile, menu, verification, and related business activities.

1. Information We Collect

We may collect basic restaurant and partner information such as restaurant name, owner/staff name, mobile number, email address, restaurant address, GST/FSSAI details, menu details, order details, payment status, and device information.

2. Camera Permission

Pet Swad Partner may request camera access for restaurant verification, document verification, QR code scanning, restaurant photo upload, menu photo upload, or other verification-related purposes.

We do not access your camera without your permission. Camera access is used only when you choose to capture or upload required information inside the app.

3. Location Permission

Pet Swad Partner may request location access to verify the restaurant location, confirm service area, enable accurate restaurant listing, and prevent fake or incorrect restaurant registration.

Location data may be used to verify that the restaurant address and actual location match the submitted details. We do not sell your location data to third parties.

4. How We Use Information

We use collected information for the following purposes:

To verify restaurant identity and location
To manage restaurant orders and menu
To provide order notifications and alerts
To improve app performance and user experience
To prevent fraud, fake listings, and misuse
To provide customer support

5. Order and Business Data

The app may collect and process order details such as order number, table number, items, amount, payment method, order status, preparation time, and delivery status. This data is used only for restaurant order management and business reporting.

6. Notifications

Pet Swad Partner may send notifications for new orders, order status updates, restaurant alerts, and important service messages. Notifications may include sound alerts to help restaurants respond quickly to customer orders.

7. Data Sharing

We do not sell personal or restaurant data. Data may be shared only with trusted service providers when required for app operation, hosting, payment processing, notification delivery, security, or legal compliance.

8. Data Security

We use reasonable technical and organizational measures to protect your data from unauthorized access, misuse, loss, or alteration. However, no online system can be guaranteed 100% secure.

9. Data Retention

We retain restaurant, order, and verification data as long as necessary to provide our services, comply with legal requirements, resolve disputes, and maintain business records.

10. User Control

You can deny camera or location permission from your device settings. However, some app features such as restaurant verification, location verification, QR scanning, or photo upload may not work properly without these permissions.

11. Children’s Privacy

Pet Swad Partner is intended for restaurant owners, staff, and business users. It is not intended for children under the age of 13.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, you can contact us at:

Pet Swad
Email: petswad@gmail.com
Website: https://petswad.in